Terms of delivery

We deliver to 27 European Union countries, UK, Russia and Ukraine. For other delivery options, please contact our team.

FREE SHIPPING on purchases over 40EUR!

The order is processed and sent only after receiving the payment for the order! Order processing time – 1-2 working days. Orders placed on holidays are processed the next business day.

(1) DELIVERY TO POST OFFICE (Latvia, Lithuania). The order will be delivered to the post office according to the customer’s address. Delivery time – up to 2 working days.

(2) DELIVERY TO OMNIVA, DPD PARCEL MACHINES (Latvia, Lithuania, Estonia). The order will be delivered to the parcel machine of the customer’s choice. Delivery time – up to 2 working days.

(3) DELIVERY TO LITHUANIAN POST PARCEL MACHINES (Lithuania). The order will be delivered to the nearest parcel machine of the specified address. Delivery time – up to 2 working days.

(4) DELIVERY BY COURIER TO LATVIA, ESTONIA, LITHUANIA (EMS, DPD, with tracking number). The order will be delivered to the address specified by the customer. Delivery costs vary depending on the location specified by the customer. Delivery time – up to 2 working days.

FREE SHIPPING on purchases over 100EUR!

(5) DELIVERY BY COURIER TO EUROPEAN UNION COUNTRIES (EMS, DPD, with tracking number). The order will be delivered to the address specified by the customer. Delivery costs vary depending on the location specified by the customer. Delivery time – up to 2 working days.

(6) INTERNATIONAL DELIVERY. The order will be delivered to the post office of the customer’s specified address. Delivery is made by EMS, DPD or Latvijas Pasts (shipment tracking number). Delivery costs and times vary depending on the location specified by the customer. Delivery time usually does not exceed 10 working days.

Taxes and customs duties outside the EU. Customers outside the EU may be subject to taxes or import duties. To avoid unforeseen costs, we recommend that you contact your local customs office before ordering to find out the possible distribution of taxes and / or fees. For all countries outside the EU, the product prices listed on www.bioenergostims.eu are exclusive of taxes and duties.
When sending internationally, you are responsible for the customs duties and taxes levied by your country of destination. www.bioenergostims.eu does not charge these fees. The country of origin of each item is indicated in the order documents (only for orders outside the EU).

Delivery charge is shown upon completing the order.